A critical decision for the success of a business on the global platform is to invest in a Customer Relationship Management (CRM) system that will positively impact their sales and service objectives.
Per Forrester Research
“Companies with high level sponsorship, strong end user adoption and user friendly systems have the best success at employing CRM in their organization. Without a clear focus and introspective analysis of a business’ needs CRM will not succeed.”
Salesforce.com (SFDC), which is widely regarded as the best CRM solution in the world, is a cloud-based software solution aimed at helping organizations generate leads and close them fast, connect with customers across different platforms, predict customer behavior based on history, offer personalized experiences and boost customer satisfaction.
Salesforce.com implementation is one Idea Helix’s core services. As a Salesforce Silver Consulting Partner, we have a responsibility to ensure quality delivery and are committed to the cause. Our Customers get the Best Consulting Services with certified Salesforce expert consultants driving the best ROI for their business.
At Idea Helix, our goal is not innovation, but to solve our customers’ most pressing business challenges using the Salesforce platform. Whether you need just Salesforce administration or custom development or advanced customization and optimization, our team of experts have you covered.
The Idea Helix team bring deep CRM domain technical and functional expertise to each SFDC implementation. Our well-planned, skilled and disciplined approach to SFDC administration, development, integration, customization and support has received excellent customer feedback. While each project is unique and there is no one-size-fits-all method of implementation, we follow a systematic approach that we have developed across the many implementations that we have done.
We can setup, configure and customize Salesforce as needed for your business.
Sales & Service cloud rollout
Marketing and community cloud rollout
Force.com custom development
VisualForce pages and Lightning component development